Terms of service
Terms of Service The Soulful Artizan HandCrafted Creations (HCC) Last updated: April 2026
1. Overview By visiting thesoulfulartizan.shop and purchasing from us, you agree to the following terms and conditions. Please read them carefully. We reserve the right to update these terms at any time — continued use of the site constitutes acceptance of any changes.
2. Products All products are handcrafted in small batches. As a result, slight variations in color, texture, or appearance may occur and are a natural characteristic of artisan goods — not defects. Product images are as accurate as possible but may vary slightly from the actual item.
3. Pricing & Payment All prices are listed in USD. We reserve the right to change prices at any time without notice. Payment is due at the time of purchase. We accept all major credit cards and payment methods available at checkout via Shopify Payments.
4. Orders & Cancellations Orders are processed within 3–5 business days. Once an order has been fulfilled and shipped, it cannot be cancelled. Pre-order items may be cancelled before shipment for a full refund. We reserve the right to cancel any order at our discretion and will issue a full refund in such cases.
5. Shipping Please refer to our Shipping Policyfor full details on processing times, carriers, and delivery estimates. We are not responsible for delays caused by carriers or customs.
6. Returns & Refunds Please refer to our Return Policy for full details. Due to the handcrafted and personal care nature of our products, all sales on opened or used items are final.
7. Intellectual Property All content on this site — including product names, descriptions, images, logos, and branding — is the property of The Soulful Artizan HandCrafted Creations (HCC) and may not be reproduced, distributed, or used without express written permission.
8. Disclaimer of Warranties Our products are intended for external use only unless otherwise stated. We make no medical claims regarding our products. If you have sensitive skin or allergies, please review ingredient lists carefully before purchasing. We are not liable for any adverse reactions resulting from product use.
9. Limitation of Liability To the fullest extent permitted by law, The Soulful Artizan HCC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Governing Law These terms are governed by the laws of the United States and the state in which our business operates, without regard to conflict of law principles.
11. Contact For questions about these terms, reach out via our Contact page or email us at info@thesoulfulartizan.shop